Shipping
*Please note: The cut off for shipping out same-day orders is 2pm, Monday-Friday. Some of our carriers does not deliver orders on Saturdays or Sundays.
Orders are generally processed within 1 to 2 business days if received during business days. USPS First-Class and Priority Mail is our most common shipping methods. Shipping usually takes between 3 to 6 business days after order processing.
These Shipping time frames are estimates only. If need your order to be shipped urgently, please email us at wellbeingherbs@gmail.com.
Free Shipping within the U.S.A.
We sometimes offer free shipping if you order 10 or more items to any of the lower 48 states. We do not offer any free International Shipping.
International Shipping
We offer USPS International shipping to select countries, with delivery expected within 14-30 business days.
You are responsible for any Customs Duties and/or Taxes, we do not collect any applicable duties and taxes upfront.
Shipping to Canada usually takes 10-14 business days.
Most Orders Shipped Within 24 Hours! Most orders are shipped via USPS (United States Postal Service). You may request USPS Priority Mail or UPS Delivery for an additional charge. To ensure fastest delivery please include: Apartment or Suite Numbers when applicable and Street Names and Numbers rather than Rural Route Numbers (RFD addresses).
We DO NOT Guarantee Custom Clearance of the Items shipped to Foreign Countries.
CLAIMS FOR DAMAGE, SHORTAGES OR BREAKAGE
Please note that claims for damage, shortages or breakage must be made within 5 days after receipt of merchandise. If you do not receive your order within 21 days, call our customer service department at (916) 836-5229 (10:30 am – 4:00 pm. EST) or send an email to: wellbeingherbs@gmail.com.
Note: Claims for non-receipt of orders cannot be made after 1 month.